Hands Heal: Communication, Documentation, and Insurance Billing for Manual Therapists

Description:

This 5th Edition of Hands Heal offers massage therapy students comprehensive coverage of communication, assessment, and electronic and paper documentation skills, from taking client histories and setting functional goals to documenting treatment outcomes. Reflecting the latest changes in the curriculum and the profession, the book is more ELAP compliant, includes changes  to ICD-10 and CPT codes, and updates to HIPAA regulations. The new edition incorporates  the effect of the Affordable Care Act on manual therapists and offers increased emphasis on communication with doctors and other healthcare providers. Integrated electronic charting (EHR) coverage, new case studies and new case study types, and compelling new online videos help students master course concepts and prepare for practice.

 COMPREHENSIVE CASE STUDIES in an appendix help students apply concepts from every chapter.

Digital format available. Fast, smart, and convenient, today’s digital can transform learning. These interactive, fully searchable tools offer 24/7 access on multiple devices, the ability to highlight and share notes, and much more.
Available packaged with PrepU for Massage Therapy Exam Review —the ONLY exam prep resource for the certification exam that uses adaptive testing—just like the MBLEx.

Table of Contents:

Section I Communicacation

Chapter 1 Communication and the Therapeutic Relationship

Case Studies

Introduction

Interviewing Skills

Summary

Reference

Chapter 2 Communication with the Health Care Team

Introduction

Guidelines for Communication

Standard Methods of Communication

Summary

Reference

Chapter 3 Communication with the Legal Team

Introduction

The Role of the Legal Team in Personal Injury Cases

Communication with the Patient’s (Plaintiff’s) Attorney

Guarantee of Payment for Health Care Services

Communication with the Liability Insurance Company Attorney for the At-Fault Party

Payment for Services

Summary

Reference

Section II Documentation

Chapter 4 Why Document?

Introduction

Who Should Document?

Why Document?

Summary

Reference

Chapter 5 Documentation: 
Intake Forms

Introduction

Health Information Forms: For Wellness Care

Health Information Forms: For Curative Care

HIPAA Regulations for Electronic Transaction

Fees and Policies

Health Report

Pain and Disability Outcome Measures

Injury Information Form

Amending the Forms

Summary

Reference

Chapter 6 Documentation: Session Notes

Introduction

Guidelines for Charting

Components of the SOAP Format

Initial Notes, Subsequent Notes, Progress Notes, and Discharge Notes

Timing

Summary

Reference

Chapter 7 Wellness Charting for Massage and Bodywork Therapies: Energy Work and Relaxation Therapies; Event, On-Site, and Spa Venues

Introduction

Wellness Format for Documenting Healthy Clients

Treatment Charting Versus Wellness Charting

Venues Befitting Wellness Charting

Summary

Reference

Section III Billing, Ethics, and Reresearch

Chapter 8 Insurance Billing

Introduction

Things to Know Before You Bill Insurance

Types of Insurance Coverage

Guidelines for Insurance Documentation

Guidelines for Insurance Billing

Strategies for Managing Reimbursement Challenges

Appealing Claims Denials

Summary

Reference

Chapter 9 Ethics

Introduction

Current Ethical Dilemmas: Billing and Documentation Practices

Current Ethical Dilemmas: Treatment Practices

Current Ethical Dilemmas: The Health Care Team

Steps Toward an Ethical Practice

Summary

Reference

Chapter 10 Researching and Writing Case Reports

Introduction

Role of Research in Education, Clinical Practice, and Case Reports

Case Reports: Purpose and Structure

Key Components of a Case Report

Case Report Structure

Getting Published

Summary

Reference

Appendix A Blank Forms

Appendix B Case Studies

Worker’s Compensation

Wellnes

Appendix C Abbreviations List

Appendix D ICD-10 Coding for 
Self-Referred Patients

Appendix E Appendix E:
Contact Information–
Offices of Insurance 
Commissioners

Appendix Contact Information–
Workers’ Compensation

Glossary

Index