The Administrative Dental Assistant

Description:

Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice.

Features:

• Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today’s dental office.
• Procedures boxes provide step-by-step instructions on a wide variety of dental office duties.
• "Anatomy of…" illustrations help to describe common office functions, computerized forms, and dental office equipment.
• Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms.
• What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills.
• Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today’s dental office.

New To This Edition:

• NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems.
• NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added.
• NEW! Updated Dentrix Learning Edition based on Dentrix G7.3 provides experience working with practice management software to prepare for externships, and may be downloaded from the Evolve website.
• NEW! Updated computer assignments on Evolve correlate with the new Dentrix Learning Edition, providing realistic on-the-job practice.

Table Of Contents:

PART I: Introduction to the Dental Profession
1. Orientation to the Dental Profession
2. Dental Basics
PART II: Communication Skills: Principles and Practices
3. Communication Skills and Tools
4. Written Correspondence and Electronic Communication
5. Patient Relations
6. Dental Healthcare Team Communications
PART III: Managing Dental Office Systems
7. Computerized Dental Practice
8. Patient Clinical Records
9. Information Management and Security
10. Dental Patient Scheduling
11. Continuing Care Program (Recall or Re-Care Systems)
12. Inventory Management
13. Office Equipment
PART IV: Managing Dental Office Finances
14. Financial Arrangement and Collection Procedures
15. Dental Benefit Plan Processing
16. Bookkeeping Procedures: Accounts Payable
17. Bookkeeping Procedures: Accounts Receivable
PART V: Managing Your Career
18. Employment Strategies
Glossary
Index